A heart breaking story that needs attention...

PLEASE PLEASE PLEASE check out this website...and make an e-mail. I have posted mine below if you want to copy it and send it. Please help out this poor fur baby!

http://thechaistory.blogspot.com/2008/08/chai-story.html

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Here is my letter:
Mr. Allen Simon,

I am in support of a boycott of your company until you recall the product pimple ball with bell (Item #20227-001, UPC Code 0 4566320227 9), as it is designed is such a way that irreparable damage can be caused by its use.

I will also boycott ALL your company's products until you reimburse the veterinary and rehabilitative expenses (past, present and foreseeable in the future) incurred by the owner of Chai, the dog who had to have his tongue his tongue removed due to the vacuum created by your ball. As well as any other dogs that have suffered the same abuse! It is absolutely appalling that you would dismiss your responsibility for this injury due to the low rate of incidents of such severity among users of this ball. Pet are not property, they are FAMILY, if one of your children were injured, God forbid, would you want them to be treated in such a callous manner? I think not. You would want someone to be held accountable for the defective product.

Referring the handling of this incident to the insurance department is not at all helpful. There is a beautiful baby name Chai, that is suffering in the mean time, while you're "sorting it out." I sincerely hope that people continue to e-mail you until you decide to do the "right" thing. The defective design of this ball in foreseeable usage of this ball is what caused the injury. It is only decent to accept responsibility and make this owner at least financially whole.

No amount of money could ever reimburse Chai's owner for the emotional distress she suffered in coping with the Chai's injury and the threat to his life -- and you could never reimburse Chai for the pain and suffering he has had to endure and will continue to endure now that he has such a catastrophic disability.

Why do corporations always have to reply with an across-the-board NO, even when your responsibility is obvious and undeniable? Just do the right thing: recall this product and make Chai's owner financially whole, before any more family member are injured or killed. (That's right, family members, not property, or things; shame on you!)

In case you have forgotten Chai's story it can be found at: http://thechaistory.blogspot.com/2008/08/chai-story.html

Sincerely,
Jennifer E. Walpole
MY ADDRESS HERE

Sent to: customerservice@fourpaws.com

Parts of my letter came from http://insanenewyorker.blogspot.com/
She's wonderful!!! Check her out too!!

They have announced a recall, HOWEVER, the family hasn't been reimbursed for bills and they state that the recall is due to a manufactering defect! IT IS NOT!!! It is a design defect, there is only one hole in the toy creating a vacuum suction that could kill your pet! PLEASE HELP! REPOST!